Technical Vendor Management That Keeps Issues Moving

Rapid Fire IT has kept our computers working Fantastic. They keep our computers malware, spyware and ransomeware free! When it comes to computers, they really do keep the SH out of IT.

Working with Kate and Rapid-Fire IT has been an absolute game changer for our business. Recently, we faced a severe virus attack, and thanks to Rapid-Fire IT’s advanced software, the threat was detected and stopped immediately. I know another incident from a someone that didn’t have Rapid-Fire IT Software where the same virus got through, leading to a factory reset and complete data loss for for them. This experience reinforced how crucial IT support is.

The mindset of not needing IT support because “nothing has happened yet” is dangerously flawed. Waiting until it’s too late is a costly mistake. In today’s rapidly evolving digital world, having robust IT support is non-negotiable. Recovering lost data is time-consuming and stressful, and as business owners, we simply can’t afford this downtime.

Our clients trust us to keep their information secure, and we have a duty to uphold that trust. Rapid-Fire IT ensures our data remains safe and protected, allowing us to focus on what we do best. Thank you, Rapid-Fire IT, for your indispensable support and for safeguarding our business.

RapidFire IT has been very helpful with transitioning to a new platform. Kate was extremely helpful is tracking down some files that I had lost. I really appreciate how they assisted me!

The folk’s at rapid foreIT are so easy to work with, and the turnover rate is so speedy. That was much appreciated.

Helped recovery files from a hard drive in a pinch and just in time for a presentation!

I needed some help with downloading and editing a video for a presentation. It was beyond my expertise so I asked Kate for some help. She knew exactly what to do and was willing to take the time to teach me how to do it. Now I have a new skill. Thank you Kate!

My hard drive on my business desktop started acting up. Rapid Fire IT installed an ssd and updated my network card since I have Google fiber now. Wow, what a difference. I was only able to download 150Mbps before. Now I am flying around the internet. Even when I run a test in my upstairs office at a 1 gig switch on the old ethernet port on the desktop, I am getting 787 Mbps download and when using the new ethernet card I am getting 832 down and 948 up. I had to go to my 2gig port downstairs just to check, and I got 1682Mbps down and 1136Mbps up. Thank you! You extended the life of my computer.

Great company! I totally recommend working with them!

The owners are vested in their clients! It’s about what the clients NEED and what fits for them.

5 out of 5 Stars!
We were faced with quite the pickle and the team at RapidFire IT came through! With our busiest season of the year around the corner, as a small business, we couldn’t afford to have any downtime. The Team came together on a weekend and after hours and helped us out of a jam and go us back up and running. I really appreciate and value their work and responsiveness and willing to go the extra mile –Optimized Health Plans

Kate is amazing at what she does! Working with Kate has taken all of my IT worries away. Every single time I come across a problem they have the solution! THANK YOU SO MUCH RapidFire IT!!

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Wonderful experience! Kate with Rapidfire IT helped me find a new computer for my business. She set it up and even delivered it to my house so I could get my business running again. Great service and great people!

Kate at RapidFire IT really knows her stuff. She’s easy to talk to and explains things in a way the rest of us can understand.

Rapidfire IT understand and simplify their clients IT needs. It is nice to have an IT company on your side to help resolve one of the frustrating things about owning your own business, is the I.T.’s hiccups. If you haven’t had Rapidfire IT help with your IT, now is the time to call them. They really do take the “SH” out of “IT”.

Rapidfire I.T. makes your technology world come to life! They explain the complex world of I.T. in a way that makes sense! Thanks so much!

Simply fixed our network problems that we had for several months! Very good at follow ups and they know what they are doing.

They actually are the SH of IT. Kate and her team are miracle workers. You need them.

RapidFire I.T. set up a backup system my my two MacBooks along with programming it so all my DropBox files would download on the the backup system as well instead of my hard drive.

When I got my MacBook Pro back from the Apple store on a warranty issue they returned to reconfigure and fix everything that Apple messed up. I have no problem recommending RapidFire I.T.

I’ve had RapidFire IT do several projects for me including installing what I call a server. They have always been timely and professional and have been able to get me back to work. I would recommend them for all your IT needs.

I was rather impressed by the customer service, followup and genuine care that the team over at Rapidfire IT gave to me and personal attention they gave to my situation. When it comes to IT one doesn’t think of the words awesome experience being dropped, but they went above and beyond.

In my opinion, Rapidfire IT is the best IT company around. I love being able to call someone when I have an issue that actually answers their phone. They are courteous, professional and they get the job done on time and on budget. I highly recommend, and quite frequently refer Rapidfire IT, to everyone who needs an IT company.

I was having a strange website issue. I needed to get it fixed but couldn’t figure it out. I had tried on my own to troubleshoot it for a few weeks with no success. Kate figured out exactly where the problem was. It was awesome!

RapidFire IT responded very quickly when we had internet issues. They came up with a fix right away! They are a great company and I would recommend them to anyone.

RapidFire-IT was very professional! They took great care of my computer!! My Computer froze right as I finished a bunch of paperwork for my business. Nothing on it would work and nothing I tried could fix it! Huge worry for losing all my info! They fixed it quickly and saved all my info!! They were able to remove malware and even went the extra mile taking time to help me make sure everything was running top notch. They know their stuff! Thank you RapidFire-IT!!!

There customer service and knowledge of the technology is absolutely amazing.. I would refer them to anyone from a home owner to a large business for any computer or network needs…. Thanks rapidfire for all the work you have done and provided for me.

I can’t thank Kate and the team at Rapid Fire IT enough for their incredible help!

I was dealing with a complicated domain issue that caused my business emails to stop working. It was a very frustrating situation, but Kate stepped in and managed to get everything working again in just two hours, which honestly amazed me!

What impressed me the most wasn’t just her technical knowledge, but her genuine commitment to helping me. From beginning to end, she was determined to solve the problem. At one point, I even told her we could continue working on it later, but she said, “No, Franklin, I need to help you because this is important.”

That really meant a lot to me. It’s rare to find someone who genuinely cares about your business and treats your problems as if they were their own.

If I could give Kate and Rapid Fire IT 10 stars, I absolutely would! Unfortunately, Google only allows five!

Thank you so much, Kate, for your professionalism, dedication, and outstanding customer service. I truly appreciate everything you did for me and my business.

Highly recommended! ⭐⭐⭐⭐⭐